At Family Plus Pharmacy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our pharmacy. By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, address, phone number, and email address.
  • Prescription Information: Medication history, medication details, and prescription records.
  • Payment Information: Credit card details and billing information (if applicable).
  • Health Information: Medical conditions, allergies, and health-related data.
  • Usage Data: Information about your interactions with our website or mobile app.
  • Communication Data: Records of your interactions with us via email, phone, or chat.
  • Demographic Information: Age, gender, and other demographic details.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide pharmaceutical services, including processing prescriptions and refills.
  • To communicate with you regarding your medications, health, and pharmacy-related matters.
  • To process payments and bill for services, if applicable.
  • To improve our services, website, and user experience.
  • To send promotional and informational communications (you can opt-out at any time).
  • To comply with legal obligations and regulatory requirements.

3. Sharing Your Information

We may share your information with:

  • Healthcare professionals directly involved in your care.
  • Payment processors for payment processing purposes.
  • Regulatory and law enforcement authorities as required by law.
  • Third-party service providers assisting in our operations.
  • Other entities in the event of a business transfer, merger, or sale.

4. Security Of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices And Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: You may request corrections to inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal information, subject to legal restrictions.
  • Opt-out: You can opt-out of promotional communications at any time.
  • Data Portability: You can request your data in a structured, machine-readable format.

6. Changes To This Policy

We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the top of the policy.

7. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at: